Updates

Coronavirus disease COVID-19

We are heartbroken to hear about the severity of coronavirus COVID-19 outbreak. We are taking necessary precautionary measures in response to the current news by the World Health Organization WHO that has declared COVID-19 as a pandemic. 

Information below is derived from WHO and the Department of Health and Human Services of Vicoria, DHHS. Please take practical precautions to protect yourselves and your loved ones especially the elderly. 

Send us a text here if you have any queries about our operations. 

27th October 2020 update

We have already resumed works at our local Melbourne workshop on 5th October 2020 with Victorian's COVID-Safe Plan in place. 

Wallets available or in stock, are ready to be shipped out at any time. 

Turnaround time for gym straps: 3 business days before delivery

Turnaround time for other accessories: 10 - 30 business days depending on the item. Expedition may be available. Text us to find out more.  

Please contact us or message us if you’d like to know the status of your orders. Private trunk shows are not being conducted in person due to travel restrictions. 

We are still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. These projects will be discussed remotely between master craftswomen/ craftsmen and designers, and between designers and clients. 

We now offer express shipping worldwide. We use express services of DHL, TNT or Australia Post express.

We thank you for your patience and support. 

 

What is COVID-19? 

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). Click here to find out more.

How to protect yourself? 

  • Wash your hands often and thoroughly with soap and running water for at least 20 seconds. Dry with paper towel or a hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If a tissue isn’t available, cough or sneeze into your upper sleeve or elbow. (Do the dap).
  • Isolate yourself at home if you experience any cold or flu like symptoms with adequate supplies.
  • Contact your GP if you require information about COVID-19.
  • Continue healthy habits by engaging in physical exercise, keeping hydrated, getting adequate and consolidated sleep etc.
  • Avoiding wearing a surgical mask if you are not experiencing any symptoms.
  • Use an alcohol-based hand sanitiser when handwashing facilities are not in sight.

Information obtained from Mental Health Foundation Australia in accordance with the DHHS. Click here to find out what WHO has outlined and ensure that you do not follow myths circulating on the internet.

We ask that you stay informed of the latest information from these websites:

Department of Health and Human Services, 

Australian Department of Health and 

Smartraveller 

Please note the following:

    • if someone you live with is required to self-isolate, you must also self-isolate for 14 days and will require medical clearance to return to work. 
    • If you have any corona virus related health concerns, you can call the dedicated hotline on 1800 675 398 (24 hours, 7 days) to speak to a health professional.

    Our current Business Operations:

    Our business will continue to operate as normally and practise precautionary steps as recommended by WHO and DHHS. Our operations may be slightly disrupted if any of the following occurs:

    • if any of us is found positive of COVID-19, the personnel will not attend work and may not be able to fulfill his/ her duties. The personnel may work remotely with light duties because rest is of the utmost importance.
    • if any of us shows cold-like symptoms, the personnel will not attend work and may not be able to fulfill his/ her duties. The personnel may work remotely with light duties because rest is of the utmost importance.

    We will also closely monitor the Australian Federal Government and Victorian State Minister further advice and instructions.

    We primarily use Australia Post services. Click here to find out more if there's any service disruptions. 

    • Supply of accessories fittings (buckles, magnets, rings etc) may be disrupted. However, we have enough in stock at this stage.
    • We currently still have some leathers in stock.
    • Our artisans are located both in Melbourne and Singapore. There is no indication that there is disruptions in our workflow to date (28/03/2020).

    30th September 2020 update

    We are resuming our works at our local Melbourne workshop on 5th October 2020 with Victorian's COVID-Safe Plan in place. 

    Wallets available or in stock, are ready to be shipped out at any time. 

    Please contact us or message us if you’d like to know the status of your orders. Private trunk shows are not being conducted in person due to travel restrictions. 

    We are still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. These projects will be discussed remotely between master craftswomen/ craftsmen and designers, and between designers and clients. 

    We endeavour to use express services in international shipping. Please contact us to confirm this. 

    We thank you for your patience and support. 

    15th September 2020 update

    Wallets available or in stock, are ready to be shipped out at any time. 

    Our Melbourne workshop remains temporarily closed. We will resume manufacturing in Melbourne from 28th September 2020 onwards. 

    Our Singaporean artisans will continue to work with us in selected pieces/ designs.

    Please contact us or message us if you’d like to know the status of your orders. Private trunk shows are not being conducted in person due to travel restrictions. 

    We are still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. These projects will be discussed remotely between master craftswomen/ craftsmen and designers, and between designers and clients. 

    We endeavour to use express services in international shipping. Please contact us to confirm this. 

    We thank you for your patience and support.

    3rd August 2020 update

    Our state Victoria in Australia has gone into further Stage 4 lock down with more businesses are required to close, as directed by our government.

    This means that our Melbourne workshop will be temporarily closed for at least 6 weeks. Some customisation made to order, like our gym straps with coloured monogram, will be suspended until then. 

    Our Singaporean artisans will continue to work with us in selected pieces/ designs.

    Wallets available or in stock, are ready to be shipped out at any time. 

    Please contact us or message us if you’d like to know the status of your orders. Private trunk shows are not being conducted in person due to travel restrictions. 

    We are still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. These projects will be discussed remotely between master craftswomen/ craftsmen and designers, and between designers and clients. 

    We endeavour to use express services in international shipping. Please contact us to confirm this. 

    We thank you for your patience and support. 

    Please refer below for previous updates.

    15th July 2020 update

    Metropolitan Melbourne returns to Stage 3 restrictions. 
    Our Melbourne workshop is still accessible once weekly with additional precautions. We are still practising physical distancing and wearing of masks at the workshop. 

    Our master artisans in Singapore will continue their work as usual. 

    Private trunk shows are not being conducted in person due to travel restrictions. 

    Delivery services may be interrupted or delayed as per 3rd July update. 

    We are still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. These projects will be discussed remotely between master craftswomen/ craftsmen and designers, and between designers and clients. 

    We endeavour to use express services in international shipping. Please contact us to confirm this. 

    Please take note that delivery services may be interrupted or delayed because of the current climate where there are fewer flight routes. We cannot guarantee that deliveries be made on time. 

    3rd July 2020 update

    Our Melbourne workshop is still accessible once weekly. Our master artisans in Singapore continue to work as usual. 

    International shipping may be express service, please contact us to confirm this.

    Please take note that delivery services may be interrupted or delayed because of the current climate where there are fewer flight routes. We cannot guarantee that deliveries be made on time. 

    11th June 2020 update

    Our Melbourne workshop is currently accessible once or twice weekly. Our master artisans in Singapore are conducting their work, business as usual. 

    Please take note that delivery services may be interrupted or delayed because of the current climate where there are fewer flight routes. We cannot guarantee that deliveries be made on time. 

    7th April 2020 update

    Only our master craftsmen/ craftswomen in Singapore workshops are working currently. Our master craftsmen/ craftswomen at the Melbourne workshop are not operating at full capacity and we are only collating orders on our Wait List. 

    We are still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. These projects will be discussed remotely between master craftswomen/ craftsmen and designers, and between designers and clients. 

    Wallets are currently still available and ready to be shipped.

    Contact us here if you have any queries about your order or projects. 

    3rd April 2020 update:

    We are currently still taking on projects of Made to Order and Made to Measure. Please fill in this form if you're interested. 

    Wallets are currently still available and ready to be shipped.

    Our workshop operation hours have changed to minimise contact with the external environment. Projects will also be discussed remotely between our founder and the artisans.

    Contact us here if you have any queries about your order or projects. 

    28th March 2020 update:

    Australia Post has announced that there may be delays in international deliveries due to the flight restrictions between countries. Please contact us further if you prefer express shipping method for any of your orders.

    Additionally, Australia Post has also announced that some local Post Offices are temporarily closed. Find out more about their domestic updates here.

    As of today until further notice, we will not be conducting any private trunk shows in person. Private consultations are now done remotely online.

    16th March 2020 update:

    At this stage, we do not foresee any disruption to our existing orders and any orders in the near future. 

    It is business as usual with our artisans in Melbourne and in Singapore. 

    We have ceased private showings in person. Remote private viewings of our leather goods may be available upon request.

    We will advise further via e-mail if there is any disruptions relating to your orders.

    We would love to share our journey with you.

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